Bluviva Shipping Policy
We’re excited to help you create your dream aquarium, and we want your order to arrive safely, quickly, and with no surprises. Bluviva is operated by Bluviva, S.A., Avenida Almirante Gago Coutinho, No. 128, Lisbon, Lisboa 1700-033, Portugal. You can contact us at [email protected] or by phone at +351 93 851 2406. Below you’ll find all the information you need about how we ship your items from Bluviva.
Where We Ship
We ship to most countries within the European Union (EU). If you’re outside the EU and would like to place an order, please contact our support team at [email protected] before checkout.
Shipping Options & Costs
Country Zone Currency Minimum Purchase for Free Shipping VAT Rate Standard Shipping Days Standard Courier Express Shipping Days Express Courier Portugal 1 EUR 30 EUR* 23% 1-2 MRW 1 MRW Portuguese Island 1 EUR 69.90 EUR* (Excl. Aquariums & Decoration) 23% – MRW – MRW Spain 1 EUR 30 EUR** 21% 2-3 MRW 1 MRW Spain Island 1 EUR 69.90 EUR* (Excl. Aquariums & Decoration) 21% – MRW – MRW Belgium 2 EUR 59.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 21% 3-5 Fedex/TNT 1-2 Fedex/TNT Luxembourg 2 EUR 59.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 17% 3-5 Fedex/TNT 1-2 Fedex/TNT Netherlands 2 EUR 59.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 21% 3-5 Fedex/TNT 1-2 Fedex/TNT Austria 3 EUR 59.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 20% 4-6 Fedex/TNT 1-2 Fedex/TNT Denmark 3 DKK 447 DKK (Excl. Aquariums, Decoration & products over 120 cm) 25% 4-6 Fedex/TNT 1-2 Fedex/TNT France 3 EUR 49.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 20% 4-6 Fedex/TNT 1-2 Fedex/TNT Germany 3 EUR 59.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 19% 4-6 Fedex/TNT 1-2 Fedex/TNT Ireland 3 EUR 59.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 23% 4-6 Fedex/TNT 1-2 Fedex/TNT Italy 3 EUR 59.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 22% 4-6 Fedex/TNT 1-2 Fedex/TNT Poland 3 PLN 255 PLN (Excl. Aquariums, Decoration & products over 120 cm) 23% 4-6 Fedex/TNT 1-2 Fedex/TNT Sweden 3 SEK 650 SEK (Excl. Aquariums, Decoration & products over 120 cm) 25% 4-6 Fedex/TNT 1-2 Fedex/TNT United Kingdom 3 GBP 59.90 GBP (Excl. Aquariums, Decoration & products over 120 cm) 20% 4-6 Fedex/TNT 1-2 Fedex/TNT Bulgaria 4 BGN 200 BGN (Excl. Aquariums, Decoration & products over 120 cm) 20% 5-7 Fedex/TNT 1-2 Fedex/TNT Croatia 4 EUR 89.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 25% 5-7 Fedex/TNT 1-2 Fedex/TNT Czech Republic 4 CZK 2200 CZK (Excl. Aquariums, Decoration & products over 120 cm) 21% 5-7 Fedex/TNT 1-2 Fedex/TNT Estonia 4 EUR 89.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 22% 5-7 Fedex/TNT 1-2 Fedex/TNT Finland 4 EUR 89.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 25.50% 5-7 Fedex/TNT 1-2 Fedex/TNT Greece 4 EUR 89.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 24% 5-7 Fedex/TNT 1-2 Fedex/TNT Hungary 4 HUF 36000 HUF (Excl. Aquariums, Decoration & products over 120 cm) 27% 5-7 Fedex/TNT 1-2 Fedex/TNT Latvia 4 EUR 89.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 21% 5-7 Fedex/TNT 1-2 Fedex/TNT Lithuania 4 EUR 89.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 21% 5-7 Fedex/TNT 1-2 Fedex/TNT Romania 4 RON 450 RON (Excl. Aquariums & Decoration) 19% 5-7 Fedex/TNT 1-2 Fedex/TNT Slovakia 4 EUR 89.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 23% 5-7 Fedex/TNT 1-2 Fedex/TNT Slovenia 4 EUR 89.90 EUR (Excl. Aquariums, Decoration & products over 120 cm) 22% 5-7 Fedex/TNT 1-2 Fedex/TNT Liechtenstein 4 CHF 190 CHF (Excl. Aquariums, Decoration & products over 120 cm) 8.10% 5-7 Fedex/TNT 1-2 Fedex/TNT Norway 4 NOK 2269 NOK (Excl. Aquariums, Decoration & products over 120 cm) 25% 5-7 Fedex/TNT 1-2 Fedex/TNT Switzerland 4 CHF 190 CHF (Excl. Aquariums, Decoration & products over 120 cm) 8.10% 5-7 Fedex/TNT 1-2 Fedex/TNT Cyprus 5 EUR 150 EUR (Excl. Aquariums, Decoration & products over 120 cm) 19% 9-11 Fedex/TNT 3-4 Fedex/TNT Malta 5 EUR 200 EUR (Excl. Aquariums, Decoration & products over 120 cm) 18% 9-11 Fedex/TNT 3-4 Fedex/TNT Iceland 5 ISK 20000 ISK (Excl. Aquariums, Decoration & products over 120 cm) 24% 9-11 Fedex/TNT 3-4 Fedex/TNT Standard Shipping: 3–7 business days
- Express Shipping: 1–2 business days
Note: Business days are Monday to Friday, excluding public holidays.
Order Processing Time
- Orders placed before 2:00 PM CET on weekdays are dispatched the same day.
- Orders placed after 2:00 PM or on weekends/holidays will be processed on the next business day.
Carriers We Use
We partner with trusted carriers like TNT, MRW, and GLS to ensure your package arrives on time and in perfect condition.
Easy Returns — 30 Days
Not quite right? You have 30 days from the delivery date to return your item.
Items must be unused, in their original packaging, and resellable condition.
Please reach out to us at [email protected] to start the return process.
Return shipping fees are the responsibility of the customer unless the item is defective or sent in error.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with your tracking number. You can follow your package to your door.
Shipping Restrictions
We do not ship to P.O. boxes.
Some items (e.g., liquids or perishables) may have shipping restrictions depending on your location.
Duties & Taxes
- All prices include VAT for EU customers.
- No additional duties or taxes will be charged at delivery.
- Orders shipped to outside the European Union may be subject to VAT and customs charges as determined by local regulations.
Questions?
We’re here to help. If you have questions about shipping or delivery, chat with us live or email [email protected].