{"id":54978,"date":"2025-04-14T10:39:13","date_gmt":"2025-04-14T10:39:13","guid":{"rendered":"https:\/\/test.bluviva.fr\/devolucao-de-produtos\/"},"modified":"2026-09-26T19:11:50","modified_gmt":"2026-09-26T19:11:50","slug":"devolucao-de-produtos","status":"publish","type":"page","link":"https:\/\/bluviva.com\/pt-pt\/devolucao-de-produtos\/","title":{"rendered":"Devolu\u00e7\u00e3o de produtos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"54978\" class=\"elementor elementor-54978 elementor-10427\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f43c7b1 e-flex e-con-boxed e-con e-parent\" data-id=\"f43c7b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c88630 elementor-widget elementor-widget-text-editor\" data-id=\"4c88630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1><strong>Pol\u00edtica de devolu\u00e7\u00e3o da Bluviva EU<\/strong><\/h1>\n<span style=\"font-weight: 400\">Queremos que adores todos os artigos que encomendares na Bluviva. Se algo n\u00e3o estiver bem, n\u00e3o te preocupes, a devolu\u00e7\u00e3o \u00e9 f\u00e1cil. Eis como funciona:  <\/span>\n<h2><strong>Dados da empresa<\/strong><\/h2>\n<span style=\"font-weight: 400\">A Bluviva \u00e9 gerida pela Bluviva, S.A., registada em Portugal com o n\u00famero de identifica\u00e7\u00e3o fiscal PT518491285, com sede na Avenida Almirante Gago Coutinho, n.\u00ba 128, 1700-033 Lisboa, Portugal. Pode contactar-nos atrav\u00e9s de <strong><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"764\" data-end=\"783\">support@bluviva.com<\/a><\/strong>.<\/span>\n<h2><strong>Direito de retrata\u00e7\u00e3o<\/strong><\/h2>\n<span style=\"font-weight: 400\">Enquanto consumidor da UE, tem o direito legal de desistir da sua compra no prazo de 14 dias a contar da rece\u00e7\u00e3o da encomenda, sem necessidade de indicar qualquer motivo. Para exercer este direito, deve notificar-nos da sua decis\u00e3o de desist\u00eancia por correio eletr\u00f3nico (<strong><a href=\"mailto:returns@bluviva.com\">returns@bluviva.com<\/a><\/strong>) ou outro meio de comunica\u00e7\u00e3o duradouro. <\/span>\n\n<span style=\"font-weight: 400\">Se o comprador exercer o seu direito de retrata\u00e7\u00e3o, reembolsaremos todos os pagamentos recebidos do comprador, incluindo os custos de entrega normais, no prazo de 14 dias a contar da rece\u00e7\u00e3o dos produtos devolvidos ou da prova da sua devolu\u00e7\u00e3o.<\/span>\n<h3><strong>Quanto tempo tenho para devolver algo?<\/strong><\/h3>\n<span style=\"font-weight: 400\">Disp\u00f5e de <\/span><b>30 dias<\/b><span style=\"font-weight: 400\">  a partir do dia em que recebe a sua encomenda para devolver um artigo. Isto d\u00e1-lhe tempo suficiente para decidir se \u00e9 o mais adequado para o seu aqu\u00e1rio ou instala\u00e7\u00e3o. <\/span>\n\n<span style=\"font-weight: 400\">Os primeiros<\/span><b> 14 dias<\/b><span style=\"font-weight: 400\"> s\u00e3o o seu direito legal de retrata\u00e7\u00e3o na UE; os 16 dias seguintes s\u00e3o um per\u00edodo adicional oferecido pela Bluviva.<\/span>\n<h3><strong>O que pode ser devolvido?<\/strong><\/h3>\n<span style=\"font-weight: 400\">Para serem eleg\u00edveis para uma devolu\u00e7\u00e3o, os artigos devem:<\/span>\n<ul>\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ser <\/span><b>n\u00e3o utilizado<\/b><\/li>\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Estar na sua <\/span><b>embalagem original<\/b><\/li>\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Estar em <\/span><b>estar em condi\u00e7\u00f5es de revenda<\/b><\/li>\n<\/ul>\n<span style=\"font-weight: 400\">Se o produto estiver danificado ou com defeito \u00e0 chegada, vamos resolver a situa\u00e7\u00e3o; basta informar-nos no prazo de <\/span><b>7 dias<\/b><span style=\"font-weight: 400\"> ap\u00f3s a rece\u00e7\u00e3o.<\/span>\n\n<span style=\"font-weight: 400\">Se o produto estiver defeituoso ou n\u00e3o corresponder \u00e0 descri\u00e7\u00e3o, o utilizador tem direito a repara\u00e7\u00e3o, substitui\u00e7\u00e3o, redu\u00e7\u00e3o do pre\u00e7o ou reembolso total<\/span>\n<h3><b>O que n\u00e3o pode ser devolvido?<\/b><\/h3>\n<span style=\"font-weight: 400\">Infelizmente, n\u00e3o podemos aceitar devolu\u00e7\u00f5es:<\/span>\n<ul>\n \t<li style=\"font-weight: 400\"><b>Produtos perec\u00edveis<\/b><span style=\"font-weight: 400\"> (como plantas vivas ou comida de peixe congelada)<\/span><\/li>\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Produtos que tenham sido <\/span><b>utilizados, alterados ou danificados<\/b><span style=\"font-weight: 400\"> ap\u00f3s a entrega<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400\">O direito de retrata\u00e7\u00e3o n\u00e3o se aplica a produtos fabricados de acordo com as suas especifica\u00e7\u00f5es ou claramente personalizados, nem a produtos selados que n\u00e3o possam ser devolvidos por raz\u00f5es de prote\u00e7\u00e3o da sa\u00fade ou de higiene, se forem abertos ap\u00f3s a entrega.<\/span>\n<h2><strong>Reembolsos<\/strong><\/h2>\n<span style=\"font-weight: 400\">Assim que recebermos e inspeccionarmos a sua devolu\u00e7\u00e3o, enviar-lhe-emos um e-mail de confirma\u00e7\u00e3o. Se tudo estiver correto, o seu reembolso ser\u00e1 processado de volta para o seu m\u00e9todo de pagamento original dentro de   <\/span><b>5-10 dias \u00fateis<\/b><span style=\"font-weight: 400\">.<\/span>\n\n<span style=\"font-weight: 400\">Receber\u00e1 um reembolso total <\/span><b>excluindo quaisquer taxas de envio originais<\/b><span style=\"font-weight: 400\">a n\u00e3o ser que tenhamos cometido um erro ou que o artigo esteja defeituoso.<\/span>\n\n<span style=\"font-weight: 400\">Se exercer o seu direito de retrata\u00e7\u00e3o no prazo de 14 dias, reembolsaremos o montante total, incluindo os custos de envio normais. Se optar por um m\u00e9todo de entrega mais dispendioso, apenas ser\u00e1 reembolsado o custo da entrega normal. <\/span>\n<h3><b>Quem paga os portes de devolu\u00e7\u00e3o?<\/b><\/h3>\n<span style=\"font-weight: 400\">Se estiver a devolver um artigo porque mudou de ideias, ter\u00e1 de suportar os custos de envio da devolu\u00e7\u00e3o.<\/span><span style=\"font-weight: 400\">\n<\/span><span style=\"font-weight: 400\">Se a devolu\u00e7\u00e3o se dever a um erro da nossa parte (artigo errado, danificado, etc.), assumiremos os custos de envio da devolu\u00e7\u00e3o; basta informar-nos primeiro.<\/span>\n\n<span style=\"font-weight: 400\">Se o comprador exercer o seu direito de retrata\u00e7\u00e3o, \u00e9 respons\u00e1vel pelo custo direto da devolu\u00e7\u00e3o dos bens, salvo acordo em contr\u00e1rio ou se os bens estiverem defeituosos. <b data-stringify-type=\"bold\">Exceto se tivermos concordado explicitamente em suportar esses custos ou se o artigo estiver defeituoso ou mal descrito<\/b>.<\/span>\n<h2><strong>Como iniciar uma devolu\u00e7\u00e3o<\/strong><\/h2>\n<ol>\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Envie-nos um e-mail para <\/span><a href=\"mailto:returns@bluviva.com\"><b>returns@bluviva.com<\/b><\/a><span style=\"font-weight: 400\"> com o n\u00famero da encomenda e o motivo da devolu\u00e7\u00e3o.<\/span><\/li>\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Iremos gui\u00e1-lo atrav\u00e9s dos passos e fornecer-lhe-emos um endere\u00e7o de devolu\u00e7\u00e3o.<\/span><\/li>\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Embale o seu artigo com cuidado - de prefer\u00eancia na caixa original.<\/span><\/li>\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Envie-o de volta com um servi\u00e7o rastre\u00e1vel para que possamos ficar de olho nele.<\/span><\/li>\n<\/ol>\n<h3><b>Para onde enviar as devolu\u00e7\u00f5es<\/b><\/h3>\n<span style=\"font-weight: 400\">Receber\u00e1 o endere\u00e7o de devolu\u00e7\u00e3o nas suas instru\u00e7\u00f5es por correio eletr\u00f3nico. Este endere\u00e7o pode variar consoante o produto ou a localiza\u00e7\u00e3o do armaz\u00e9m. <\/span>\n<h2><strong>Trocas<\/strong><\/h2>\n<span style=\"font-weight: 400\">Precisa de um artigo ou tamanho diferente? Recomendamos que efectue uma nova encomenda e devolva a original para obter um reembolso. <\/span>\n<h2><strong>Artigos danificados ou errados<\/strong><\/h2>\n<span style=\"font-weight: 400\">Fazemos o nosso melhor para embalar e enviar tudo com cuidado. Mas se o seu artigo chegar danificado ou incorreto, envie-nos um e-mail dentro de   <\/span><b>7 dias<\/b><span style=\"font-weight: 400\"> de entrega em <\/span><a href=\"mailto:support@bluviva.com\"><b>support@bluviva.com<\/b><\/a><span style=\"font-weight: 400\">e resolveremos o problema rapidamente - muitas vezes com uma substitui\u00e7\u00e3o ou reembolso.<\/span>\n<h2><strong>Garantia legal<\/strong><\/h2>\n<span style=\"font-weight: 400\">Todos os produtos novos est\u00e3o cobertos por uma garantia legal de 2 anos a partir da data de entrega, conforme exigido pela legisla\u00e7\u00e3o da UE. Se o seu produto apresentar uma avaria durante este per\u00edodo, contacte-nos para obter assist\u00eancia. <\/span>\n<h2><strong>Resolu\u00e7\u00e3o alternativa de lit\u00edgios<\/strong><\/h2>\n<span style=\"font-weight: 400\">Em caso de lit\u00edgio, pode recorrer \u00e0s entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios (RAL) indicadas em www.consumidor.pt, conforme previsto na Lei n.\u00ba 144\/2015.<\/span>\n<h2 data-start=\"3327\" data-end=\"3376\">Pa\u00edses abrangidos por esta pol\u00edtica de devolu\u00e7\u00e3o<\/h2>\n<p data-start=\"3378\" data-end=\"3541\">Esta pol\u00edtica de devolu\u00e7\u00e3o aplica-se a todos os clientes da <strong data-start=\"3429\" data-end=\"3447\">Uni\u00e3o Europeia<\/strong> e das regi\u00f5es onde se aplica <strong data-start=\"3466\" data-end=\"3497\">a legisla\u00e7\u00e3o da UE em mat\u00e9ria de prote\u00e7\u00e3o dos consumidores<\/strong>. Segue-se a lista completa de pa\u00edses: <\/p>\n\n<div class=\"_tableContainer_80l1q_1\">\n<div class=\"_tableWrapper_80l1q_14 group flex w-fit flex-col-reverse\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"3543\" data-end=\"5055\">\n<thead data-start=\"3543\" data-end=\"3596\">\n<tr data-start=\"3543\" data-end=\"3596\">\n<th data-start=\"3543\" data-end=\"3566\" data-col-size=\"sm\">Pa\u00eds<\/th>\n<th data-start=\"3566\" data-end=\"3578\" data-col-size=\"sm\">Estado-Membro da UE<\/th>\n<th data-start=\"3578\" data-end=\"3596\" data-col-size=\"sm\">IVA aplic\u00e1vel<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"3652\" data-end=\"5055\">\n<tr data-start=\"3652\" data-end=\"3705\">\n<td data-start=\"3652\" data-end=\"3675\" data-col-size=\"sm\">\u00c1ustria<\/td>\n<td data-col-size=\"sm\" data-start=\"3675\" data-end=\"3687\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"3687\" data-end=\"3705\">Sim<\/td>\n<\/tr>\n<tr data-start=\"3706\" data-end=\"3759\">\n<td data-start=\"3706\" data-end=\"3729\" data-col-size=\"sm\">B\u00e9lgica<\/td>\n<td data-col-size=\"sm\" data-start=\"3729\" data-end=\"3741\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"3741\" data-end=\"3759\">Sim<\/td>\n<\/tr>\n<tr data-start=\"3760\" data-end=\"3813\">\n<td data-start=\"3760\" data-end=\"3783\" data-col-size=\"sm\">Cro\u00e1cia<\/td>\n<td data-col-size=\"sm\" data-start=\"3783\" data-end=\"3795\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"3795\" data-end=\"3813\">Sim<\/td>\n<\/tr>\n<tr data-start=\"3814\" data-end=\"3867\">\n<td data-start=\"3814\" data-end=\"3837\" data-col-size=\"sm\">Chipre<\/td>\n<td data-col-size=\"sm\" data-start=\"3837\" data-end=\"3849\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"3849\" data-end=\"3867\">Sim<\/td>\n<\/tr>\n<tr data-start=\"3868\" data-end=\"3921\">\n<td data-start=\"3868\" data-end=\"3891\" data-col-size=\"sm\">Rep\u00fablica Checa<\/td>\n<td data-col-size=\"sm\" data-start=\"3891\" data-end=\"3903\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"3903\" data-end=\"3921\">Sim<\/td>\n<\/tr>\n<tr data-start=\"3922\" data-end=\"3975\">\n<td data-start=\"3922\" data-end=\"3945\" data-col-size=\"sm\">Dinamarca<\/td>\n<td data-col-size=\"sm\" data-start=\"3945\" data-end=\"3957\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"3957\" data-end=\"3975\">Sim<\/td>\n<\/tr>\n<tr data-start=\"3976\" data-end=\"4029\">\n<td data-start=\"3976\" data-end=\"3999\" data-col-size=\"sm\">Est\u00f3nia<\/td>\n<td data-col-size=\"sm\" data-start=\"3999\" data-end=\"4011\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4011\" data-end=\"4029\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4030\" data-end=\"4083\">\n<td data-start=\"4030\" data-end=\"4053\" data-col-size=\"sm\">Finl\u00e2ndia<\/td>\n<td data-col-size=\"sm\" data-start=\"4053\" data-end=\"4065\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4065\" data-end=\"4083\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4084\" data-end=\"4137\">\n<td data-start=\"4084\" data-end=\"4107\" data-col-size=\"sm\">Fran\u00e7a<\/td>\n<td data-col-size=\"sm\" data-start=\"4107\" data-end=\"4119\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4119\" data-end=\"4137\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4138\" data-end=\"4191\">\n<td data-start=\"4138\" data-end=\"4161\" data-col-size=\"sm\">Alemanha<\/td>\n<td data-col-size=\"sm\" data-start=\"4161\" data-end=\"4173\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4173\" data-end=\"4191\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4192\" data-end=\"4245\">\n<td data-start=\"4192\" data-end=\"4215\" data-col-size=\"sm\">Gr\u00e9cia<\/td>\n<td data-col-size=\"sm\" data-start=\"4215\" data-end=\"4227\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4227\" data-end=\"4245\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4246\" data-end=\"4299\">\n<td data-start=\"4246\" data-end=\"4269\" data-col-size=\"sm\">Hungria<\/td>\n<td data-col-size=\"sm\" data-start=\"4269\" data-end=\"4281\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4281\" data-end=\"4299\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4300\" data-end=\"4353\">\n<td data-start=\"4300\" data-end=\"4323\" data-col-size=\"sm\">Irlanda<\/td>\n<td data-col-size=\"sm\" data-start=\"4323\" data-end=\"4335\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4335\" data-end=\"4353\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4354\" data-end=\"4407\">\n<td data-start=\"4354\" data-end=\"4377\" data-col-size=\"sm\">It\u00e1lia<\/td>\n<td data-col-size=\"sm\" data-start=\"4377\" data-end=\"4389\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4389\" data-end=\"4407\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4408\" data-end=\"4461\">\n<td data-start=\"4408\" data-end=\"4431\" data-col-size=\"sm\">Let\u00f3nia<\/td>\n<td data-col-size=\"sm\" data-start=\"4431\" data-end=\"4443\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4443\" data-end=\"4461\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4462\" data-end=\"4515\">\n<td data-start=\"4462\" data-end=\"4485\" data-col-size=\"sm\">Litu\u00e2nia<\/td>\n<td data-col-size=\"sm\" data-start=\"4485\" data-end=\"4497\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4497\" data-end=\"4515\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4516\" data-end=\"4569\">\n<td data-start=\"4516\" data-end=\"4539\" data-col-size=\"sm\">Luxemburgo<\/td>\n<td data-col-size=\"sm\" data-start=\"4539\" data-end=\"4551\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4551\" data-end=\"4569\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4570\" data-end=\"4623\">\n<td data-start=\"4570\" data-end=\"4593\" data-col-size=\"sm\">Malta<\/td>\n<td data-col-size=\"sm\" data-start=\"4593\" data-end=\"4605\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4605\" data-end=\"4623\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4624\" data-end=\"4677\">\n<td data-start=\"4624\" data-end=\"4647\" data-col-size=\"sm\">Pa\u00edses Baixos<\/td>\n<td data-col-size=\"sm\" data-start=\"4647\" data-end=\"4659\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4659\" data-end=\"4677\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4678\" data-end=\"4731\">\n<td data-start=\"4678\" data-end=\"4701\" data-col-size=\"sm\">Pol\u00f3nia<\/td>\n<td data-col-size=\"sm\" data-start=\"4701\" data-end=\"4713\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4713\" data-end=\"4731\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4732\" data-end=\"4785\">\n<td data-start=\"4732\" data-end=\"4755\" data-col-size=\"sm\">Portugal<\/td>\n<td data-col-size=\"sm\" data-start=\"4755\" data-end=\"4767\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4767\" data-end=\"4785\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4786\" data-end=\"4839\">\n<td data-start=\"4786\" data-end=\"4809\" data-col-size=\"sm\">Rom\u00e9nia<\/td>\n<td data-col-size=\"sm\" data-start=\"4809\" data-end=\"4821\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4821\" data-end=\"4839\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4840\" data-end=\"4893\">\n<td data-start=\"4840\" data-end=\"4863\" data-col-size=\"sm\">Eslov\u00e1quia<\/td>\n<td data-col-size=\"sm\" data-start=\"4863\" data-end=\"4875\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4875\" data-end=\"4893\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4894\" data-end=\"4947\">\n<td data-start=\"4894\" data-end=\"4917\" data-col-size=\"sm\">Eslov\u00e9nia<\/td>\n<td data-col-size=\"sm\" data-start=\"4917\" data-end=\"4929\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4929\" data-end=\"4947\">Sim<\/td>\n<\/tr>\n<tr data-start=\"4948\" data-end=\"5001\">\n<td data-start=\"4948\" data-end=\"4971\" data-col-size=\"sm\">Espanha<\/td>\n<td data-col-size=\"sm\" data-start=\"4971\" data-end=\"4983\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"4983\" data-end=\"5001\">Sim<\/td>\n<\/tr>\n<tr data-start=\"5002\" data-end=\"5055\">\n<td data-start=\"5002\" data-end=\"5025\" data-col-size=\"sm\">Su\u00e9cia<\/td>\n<td data-col-size=\"sm\" data-start=\"5025\" data-end=\"5037\">\u2705<\/td>\n<td data-col-size=\"sm\" data-start=\"5037\" data-end=\"5055\">Sim<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div class=\"absolute end-0 flex items-end\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<blockquote data-start=\"5057\" data-end=\"5213\">\n<p data-start=\"5059\" data-end=\"5213\"><strong data-start=\"385\" data-end=\"394\">Nota:<\/strong> A expedi\u00e7\u00e3o e as devolu\u00e7\u00f5es n\u00e3o est\u00e3o dispon\u00edveis para as ilhas portuguesas e espanholas, incluindo a Madeira, os A\u00e7ores e as Ilhas Can\u00e1rias.<\/p>\n<\/blockquote>\n<h2><strong>Perguntas?<\/strong><\/h2>\n<span style=\"font-weight: 400\">Se n\u00e3o tiver a certeza de alguma coisa - desde o que pode ser devolvido at\u00e9 \u00e0 forma de o embalar - contacte-nos! A nossa equipa de apoio est\u00e1 aqui para ajudar em   <\/span><a href=\"mailto:support@bluviva.com\"><b>support@bluviva.com<\/b><\/a><span style=\"font-weight: 400\">.<\/span>\n<h1><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devolu\u00e7\u00e3o da Bluviva EU Queremos que adores todos os artigos que encomendares na Bluviva. Se algo n\u00e3o estiver bem, n\u00e3o te preocupes, a devolu\u00e7\u00e3o \u00e9 f\u00e1cil. Eis como funciona: Dados da empresa A Bluviva \u00e9 gerida pela Bluviva, S.A., registada em Portugal com o n\u00famero de identifica\u00e7\u00e3o fiscal PT518491285, com sede na Avenida [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-54978","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devolu\u00e7\u00e3o de produtos - Bluviva<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bluviva.com\/pt-pt\/devolucao-de-produtos\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devolu\u00e7\u00e3o de produtos - Bluviva\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de devolu\u00e7\u00e3o da Bluviva EU Queremos que adores todos os artigos que encomendares na Bluviva. Se algo n\u00e3o estiver bem, n\u00e3o te preocupes, a devolu\u00e7\u00e3o \u00e9 f\u00e1cil. 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